- Getting a taxi
- confirming it’s your taxi
- destination
- modifying the journey
- payment
- tests
- roleplay
Getting a taxi
verbs : call, book, hop, pick up, drop off, hail, flag down, take
nouns : cab, taxi, uber, minicab, black taxi, meter (the machine that calculates cost), landline, postcode
adjectives: outside
adverbs: nearly
I’ll call a taxi
I’ll book an Uber
Have you got the X app ?
When you see a parked taxi
Hello are you available?
At the hotel
Could you book a taxi for me please?
Outside the hotel
Could you hail / get / stop a taxi for me please?
On the phone:
Hello I’d like to book a taxi to ….
Sorry there’s a wait of 2 hours
There’s none available now
What’s your address? What’s your location? Where are you?
They ask: Telephone number?
You reply: This one, can you see it?
They may ask: I need a landline, not mobile
How much would that be?
How much would that cost?
About…. £55
Can you pick me up at 7pm?
How long is the wait?
We have 7 people, do you have a people carrier (big taxi-van)? Or do we need 2 taxis?
It’s on its way! It’s coming now!
Waiting for the Taxi
The taxi is nearly here
The taxi is outside, let’s go!
Did somebody call (for) a cab?
Checking the taxi
If you booked the taxi, do not give your name. For security, the taxi must confirm your name.
Hello, are you the taxi / Uber?
The driver will say:
(Are you) (name) ?
or
I’m picking up (name).
You reply:
Yes, that’s me.
Alright, hop in / get in
Destination
a car pulls up
Need a ride?
in front of a taxi rank
Please join the end of the line
After hailing a taxi
Hello, I’d like to go to …
Could you take us to
Driver may ask
Where are you/ we headed (to)?
What’s your destination?
Where are you/we going?
67 St Paul’s road, please
UK : What’s the postcode?
WC1 5RN
US : What’s the zip code?
541 365
Others: What’s the area code?
Problems
It’s too far, I need to clock off soon (I will finish my shift)
It’s too close, you should walk or ask another taxi
Your friend looks drunk, is he going to be sick? I’m not taking him/her.
In the taxi
Do not say
Could you please shut the **** up?
Just ******* drive, will you?
To avoid conversation
Sorry I don’t speak English well
Could you speak slower please
I’m sorry I have a headache/ I’m tired, could we listen to the radio?
Could we turn down/up the radio please?
Sorry I can’t/ don’t want to talk, but I’ll give you a good rating
About the drive
Could you slow down please
I’m in a hurry, could you go faster please?
Could I open the window please
Do you mind if I smoke?
Could you stop by the side please, I need to throw up (vomit)!
You ask:
(Could you tell me), how much longer till we get there?
They reply:
- Just a little longer
- Another, (I would) say…. 15 minutes
Modifying the journey
Excuse me, can you
- turn around please
- take a right here
- take the next left
I’m running late, could we take the quickest way / route please?
Could we go past Big Ben on the way?
I need to pick up a friend
I need to stop at this shop, could you wait for me please
Ok, but the meter is running
Arriving
Hello / Sorry / Excuse me,
can you
drop us off
Do you mind dropping us off
Can you let me off
- here
- at the end of the street
- over there
- at the bus stop
- at the X shop
- on the other side of this road
- just past the …
This will be fine, thanks
Just here will be fine thanks
Driver will say
I’ll drop you off here
There’s nowhere to stop / it’s difficult to park there so I’ll drop you here ok?
Payment
I don’t accept cards
Ok, could you stop me off at a cash machine please? / Could you take me to a cash point please?
Do you need a receipt?
Ok that is/will be $14.54 please
Here you are / thank you
Do you have anything smaller?
Keep the change
Here’s a tip
Test
- Where are you ____ ? (Destination?)
- How much would that _____?
- I can wait for you but the ______ is running
- Could we go _____ Buckingham Palace on the way?
- Do you _____ dropping us off here?
- It’s difficult to stop down the road so I’ll ______ you here, ok?
- Thank you for the payment. Do you need a _____?
- Thank you for the ride, driver, it was very pleasant. Here’s a _____ (bonus money)
- Have you ever played Sega’s _____ Taxi?
- Can you please just _____ the _____ up? (Be quiet)
Answers
- headed / going
- cost / be
- meter/time
- past / by
- mind
- drop
- receipt
- tip
- Crazy
- shut / ****
Roleplay
a. Taxi!
Taxi pulls up
b. Greeting, ask for destination
a. Greeting, give destination
b. Agree, tell customer to get into the taxi
a. Explain you have a friend in the cafe with a suitcase, just behind you
b. Explain you will stop down the road because this is a bus lane, and the cost will start from now
a. Agree. Ask for approximate cost.
b. Respond
a. Agree, explain you will return
person A goes to Cafe, collects their friend and goes to Taxi
a. Ask to open the back of taxi to put the suitcase
b. Ask customer to wait, and help them with suitcase
a. Give thanks
b. Respond
Get in the taxi
Drive in the taxi for a while
b. Ask why there is a suitcase.
a. Explain there is a dead body inside, then say it was a joke
b. Say nothing
a. Explain reason for suitcase
b. Say nothing
a. Ask for time left to arrive
b. Respond
The taxi arrives
a. Ask for cost
b. Respond
a. Complain this is much higher than the original estimate
b. Explain there was traffic
a. Curse the traffic, present your card
b. Explain you don’t accept this type of card
a. Complain and explain there is no tip, give large bank notes
b. Ask for smaller size.
a. Explain you don’t have any
b. Say that you don’t have change
a. Tell taxi to keep the remaining money. Complain.
b. Give thanks
a. Say goodbye