Describe the images
Think about positions, actions, intentions and feelings
Similar vocabulary can be found on the airport page
Hello can I help you?
The ticket machine is out of order, where can I buy a ticket?
The kiosk / ticket office is just around the corner.
At the Kiosk
Yes I would like a ticket to Heathrow
Single or Return?
A single please, oh wait, if I buy return do I need to use it on the same day?
You can buy an open return… but that’s more expensive.
Hmmm ok, well that would save me time when I come back. How much is it?
Offpeak is seven pounds, otherwise it’s eleven pounds fifty seven.
What time is offpeak?
Anytime after 9.30
Oh that’s fine, I’ll arrive at 11 in the morning. Can I pay by card?
Yes, is it contactless?
Alright, just place your card here please.
Here are your tickets?
Um, sorry, why do I have three tickets?
One is the outbound, the other is the return and the last is the receipt.
The outbound train takes you to Waterloo. You need to take a connecting train. You have to change at Waterloo.
At the station
Nouns: timetable, board, screen, kiosk, platform, passengers, commuters, manager, conductor, inspector, charge, fine, seat, row, rack, carriage, car, coach
Adjectives: First class, Second class, window, aisle,
Verbs: Head, turn, depart, leave, schedule, delay, cancel, board, standing, fine, stow,
-Where can I find the train to London?
-That’s on platform 21
On the train
Please stand clear of the closing doors
Mind the gap
Would all passengers please remember to take their belongings when disembarking (leaving) the train
In order to regulate traffic / due to a signalling problem, the train will be held here for a few moments. We apologise for the delay.
Get on/ off the train
Board the train
The train will soon be arriving at Saint Pancreas station.
Passengers for Euston should change here
Beat the rush. Beat the queue. You can buy your Oyster Card directly from us. Please speak to a train manager.
What is a commuter Train?
What are the jobs of the people working on the train?
What is the difference between a conductor and a driver?
What is an inspector?
At the station
a) Ask a stranger for help to find a place to buy a ticket.
b) give directions
(you find the ticket machine but it is broken so you go to the kiosk.)
At the kiosk
b) offer to help the next customer
a) complain about the broken ticket machine
a) Explain that you want to go to Oxford and come back.
b) Ask for leaving date
a) Choose a date
b) Ask about the return
a) You want to be able to come back whenever you want (ask for that special type of ticket)
b) Ask for their seat preference
a) Give preference and ask to sit next to the corridor
b) Give them a seat in the family area
b) Find another place
b) give price
a) Offer your card
b) ask for PIN code
a) ask for receipt
b) give tickets, thanks and goodbye
On the platform
a) get on the train and ask the attendant what to do with your suitcase
b) direct the passenger and perhaps give help