- Typical Phonecall
- Messages
- Power
- Verbs
- Adjectives
- Prepositions
- In the subway
- At the airport
- Driving
- Reasons for not answering
Typical Phonecall
- Phone rings
- Receiver answers
- Caller identifies and asks about wellbeing
- Receiver answers and asks about topic
- Caller presents topic
- End topic
- End call
Example
A: Calls
B: (picks up) Hello, Elizabeth speaking.
A: Hello Elizabeth, it’s Shen, how are you?
B. Fine, and you?
A: Good, thanks for asking! Well, I’m calling about…
…
B: Ok, great!
A: Well, it’s time, I have to go, thanks so much for your time.
B: My pleasure, thanks for your call!
A: You’re welcome, speak to you again soon
B: Alright, goodbye
A: Goodbye
Messages
[ tone / beep / voicemail / answer machine / answer phone / sms / text ]
Please leave a message after the _____
Hi Mark, I left a message on your ______
I have to go, I’ll send you a _____ with the address, ok? I’ll _____ you the address!
Power
[ sim card / reception / network / battery / charge / charger / line ]
I need to ________ my phone, my _________ is dying
Do you have a _________? My battery is dead.
Can you make calls here? I don’t seem to have any ____________.
I tried to call you at New Year’s Eve but the _____ was busy.
You can call me on my direct _______
Verbs
[ insert / slide / take / pop ]
To access the SIM card slot, _______ open the back. Excuse me, my phone is modern, to get the SIM card out, I just need to _____ open the slot, which is in the side.
Adjectives
[ engaged / busy / occupied / local / national / roaming ]
I tried to call you but the line was ______
I’ll be abroad tomorrow, you can still call me, I’ll be using my ________
Prepositions
[ On / off / in / out ]
Sorry, can you tell Mr Smith to wait, I’m ____ the phone.
I’m expecting a call on this line, can you get _____ the phone (this is rude)
I need to make a call, I’m waiting for my colleague to get ____ the phone.
Mobile in the subway
[ drop / cut / reception / network ]
My phone doesn’t have any ______ here
I don’t have any _______ in the subway
The call will probably ____, I’m going into a tunnel
Hello again, we were ____ off
Mobile at the airport
[ sim card / roaming / charger ]
I need to buy a ______ for travelling abroad
My provider has very expensive ______ data
Pop open the _______ slot with a pin, pull out the slide and insert the new sim.
Excuse me, do you have a ______ ? Or USB cable? I need one with Micro USB/ Type C!
While driving
[ handset / handsfree / speakerphone / speaker / caller / receiver ]
I’m driving at the moment so I’ve put you on ___
One second, I just need to connect my ______
Hold on, I’m just switching to _________ mode
The person calling is the____ and the person receiving the call is the _____
Reasons
[ notification, tried, silent, tunnel, back, flashing ]
Sorry I didn’t pick up, my phone was on _________
I didn’t get your message, sorry, I was in a __________
You texted me?
Ah, I didn’t see the __________
sorry I think someone is trying to call you, the light on your cell is _________
A. Well I ______ to call you a few times but it always went straight to voicemail
B. Ah sorry, I was on the phone to Athena for ages, sorry I didn’t call you ______