{"id":4,"date":"2018-10-20T19:56:52","date_gmt":"2018-10-20T19:56:52","guid":{"rendered":"http:\/\/english.orochinagi.com\/?page_id=4"},"modified":"2025-11-17T13:42:42","modified_gmt":"2025-11-17T13:42:42","slug":"hotel","status":"publish","type":"page","link":"https:\/\/orochinagi.com\/english\/hotel\/","title":{"rendered":"Hotel"},"content":{"rendered":"
\"Can<\/a>
Can you name all the items in this room? credit: Ibis Rennes https:\/\/www.accorhotels.com\/3450<\/figcaption><\/figure>\n
Vocabulary List<\/h5>\n

Nouns<\/strong><\/p>\n

Reception
\nFront Desk
\nSuite
\nPillows<\/p>\n

Covers
\nBedsheets
\nBlankets
\nLinen
\nNight stand \/\u00a0Bedside table\/cabinet
\nDuvet
\nCloset\/Wardrobe
\nHeadboard
\nWi-fi code
\nvending machine
\nMini bar
\nA\/C
\n*See bedroom<\/a>
\n*See kitchen<\/a> and kitchen2<\/a>
\n*See bathroom<\/a>
\n*See living room<\/a><\/p>\n

Adjectives<\/strong><\/p>\n

(for the bed)
\nKingsize
\nQueensize
\nDouble
\nBunk
\nSingle
\nTwin<\/p>\n

\"image
credit https:\/\/unsplash.com\/@marcusloke<\/figcaption><\/figure>\n

(for the sheets \/ room \/ towels)
\nDirty
\nClean
\nFresh
\nNew
\nUsed<\/p>\n

(for the room)
\nAdjoining
\nDouble \/ Single
\nSelf Catering
\nEn-suite bathroom \/ toilet
\nShared Toilet<\/p>\n

What type of bedroom do I need for two colleagues?<\/p>\n

Would you prefer a shared toilet?<\/p>\n

Your towel is very dirty, what do you ask the hotel?<\/p>\n

You are very cold, but it’s summertime, what do you ask for? (not a duvet!)<\/p>\n

You are hungry at 3am, what do you look for?<\/p>\n

 <\/p>\n

Verbs<\/strong><\/p>\n

Book \/ Reserve \/ Have a room
\n(Late) Check in
\n(Late) Check out
\nChange the sheets
\nClean the room
\nOrder room service
\nIron my shirt \/ dress \/ clothes
\nExchange money
\nRegister as a member
\nJoin the members club
\nFill out a form<\/p>\n

X: Live at a hotel<\/p>\n

X: Sleep at a hotel<\/p>\n

O: Stay at a hotel<\/p>\n

What do we do when we arrive at the hotel?<\/p>\n

My shirt is in bad condition after taking it out from the suitcase. What do we do?<\/p>\n

What do we do before leaving the hotel?<\/p>\n

 <\/p>\n

\"Can<\/a>
Where is this? What happens here? credit: Ibis Rennes https:\/\/www.accorhotels.com\/3450<\/figcaption><\/figure>\n
Conversations<\/h5>\n

Typical booking on the phone\/ email<\/h1>\n

I’d like to book \/ reserve a room +\/ for 5 nights \/ from x to x<\/p>\n

Questions about the room<\/h1>\n

I’m afraid we are fully booked \/ we have no vacancies<\/strong><\/p>\n

(For) How many nights (would you like to stay)?<\/strong><\/p>\n

(for) How many persons?<\/strong><\/p>\n

Would you like a double room?<\/strong><\/p>\n

I’d prefer a twin \/ family suite \/ single please<\/p>\n

Our rooms hold three persons maximum<\/strong><\/p>\n

The couch has a pull out bed<\/strong><\/p>\n

If there is only a double bed, where does the third person sleep?<\/p>\n

If there are no rooms, what does the hotel tell you?<\/p>\n

Offers & Reservations<\/h1>\n

Are there any offers or promotions?<\/p>\n

We have twenty percent off during the week \/ on weekdays<\/strong><\/p>\n

Is there a discount for families?<\/p>\n

There is a discount for booking of more than four<\/strong><\/p>\n

Can I put a hold on that\/those?
\nCould I reserve those?
\nCould you reserve them for me?<\/p>\n

Would you like to upgrade your room? We have a business suite.<\/p>\n

 <\/p>\n

What is the synonym of a reduction?<\/p>\n

Requests<\/h1>\n

Are pets allowed\/permitted\/?
\nCan I bring pets?
\nDo you allow pets?
\nI’d like to order Room service please
\nDo you have laundry service \/ an iron?
\nIs there a launderette near here?<\/p>\n

Can I have [ fresh\/clean]\u00a0 [towels\/ sheets] please?<\/p>\n

Excuse me my key doesn’t work<\/p>\n

The shower doesn’t work
\nWe can’t find the TV remote<\/p>\n

Could you give me a wake up call?<\/p>\n

Could you clean our room please? > Could we have the room cleaned?<\/p>\n

Breakfast<\/h1>\n

Would you like breakfast?<\/strong><\/p>\n

Breakfast is included<\/strong><\/p>\n

Breakfast is open \/ runs from 7 to 10am<\/strong><\/p>\n

Do you have any dietary requirements? Allergies?<\/p>\n

We have a buffet<\/p>\n

Do you have any vegan\/vegetarian\/halal options?<\/p>\n

Would you like to become a member?<\/strong><\/p>\n

Please fill out this form.\u00a0 Please give me your name \/ address \/ email address<\/strong><\/p>\n

Can you look after my bag after I’ve checked out?
\nCan I leave my suitcase with you after I’ve checked out? My flight isn’t until late in the evening and I don’t want to have to drag it around all day.<\/p>\n

We have a storage locker, it’s complimentary \/ it’s \u00a31 per day.<\/strong><\/p>\n

Arriving at the hotel<\/h1>\n

Hello and welcome to the X hotel, how can I help you today?<\/strong><\/p>\n

Hello, I’ve booked a room<\/p>\n

Under which name?<\/strong><\/p>\n

My name is…<\/p>\n

Do you have a reference\/ reservation number?<\/strong><\/p>\n

Yes, it’s…<\/p>\n

Thank you so much, can I just see a form of identification? Can I see the card it was booked under? Thank you I just need to make a photocopy of your passport.<\/strong><\/p>\n

Advice given to you<\/h1>\n

The housekeeper \/ maid\/ cleaners needs to clean your room<\/strong>
\nPlease use the “do not disturb” sign if you do not require \/ need room service.\u00a0 <\/strong><\/p>\n

Hang the sign on the handle<\/strong><\/p>\n

Take the Elevator \/ Lift to the 2nd floor<\/strong><\/p>\n

We have a gym on the top floor<\/strong><\/p>\n

Would you like fresh linen? Clean towels? Just call reception. Just dial O.\u00a0<\/strong><\/p>\n

You have a safe to store your valuables<\/strong><\/p>\n

We need to reset your card key to open your room<\/p>\n

Here is a list of the hotel amenities<\/i><\/b><\/p>\n

Check in \/ out<\/h1>\n

You can check in from 12.\u00a0 You’ll need to check out by 11 am
\n<\/strong><\/p>\n

Please hand in your key at reception when you check out<\/strong><\/p>\n

Check out at Reception<\/p>\n

You can drop your keys off at the desk<\/strong><\/p>\n

The exit leads to the parking lot<\/strong><\/p>\n

The concierge will help you
\nPorter \/ Bellboy will take your luggage<\/strong>
\nThe valet will take your car<\/strong>
\nCould you bring my luggage to my room \/ the lobby \/ the car \/ taxi
\nWe should tip the porter<\/p>\n

Payment<\/h1>\n

How would you like to pay?<\/p>\n

There is a charge for credit cards, but not for debit cards.<\/p>\n

Can I have the billing address? (The address where the card is registered)<\/p>\n

Just processing that now… Ok, that’s approved.<\/p>\n

You’ll receive a confirmation email with the booking shortly.<\/p>\n

Enjoy your stay!<\/strong><\/p>\n

Gap fill: Hotel Front Desk<\/h1>\n

Hello and welcome to the hotel X, how may I help you today?<\/p>\n

Yes, I would like to _________ a room, if you have any vacancies.<\/p>\n

For how many ______ ?<\/p>\n

three nights please<\/p>\n

From tonight?<\/p>\n

Yes; thanks<\/p>\n

How many _______ ?<\/p>\n

Well, there’s my wife, our child and I, so that’s three.<\/p>\n

Alright, just checking, yes we have a__________, I’ll book that for you now, how would you like to ____?<\/p>\n

Roleplay: Hotel Front Desk<\/h1>\n

a) Arrive at hotel (ring the bell)<\/p>\n

b) Greet \/ offer help<\/p>\n

a) You don’t need a room, you booked already, give reference number<\/p>\n

b) Confirm people and nights \/ room info<\/p>\n

a) Confirm that is correct<\/p>\n

b) Offer breakfast ask about diet restrictions<\/p>\n

a) Provide your allergy information<\/p>\n

b) Present food info\/ offers<\/p>\n

a) Ask if there is anything to do for fun at the hotel<\/p>\n

b) Give info for leisure facilities etc<\/p>\n

a) Ask for something you would like to do (eg.\u00a0 sauna)<\/p>\n

b) (respond) Ask for overall payment<\/p>\n

a) Ask to pay later<\/p>\n

b) Refuse politely. Take payment. Confirm with summary<\/p>\n

a) Give thanks. Ask for a porter<\/p>\n

b) Call the porter.\u00a0 Say goodbye<\/p>\n

a) Say goodbye<\/p>\n

\n

Quizzes<\/p>\n

https:\/\/www.englishclub.com\/english-for-work\/hotel-vocabulary-quiz.htm<\/a><\/p>\n

https:\/\/www.proprofs.com\/quiz-school\/story.php?title=mte3nji5mwdgw7<\/a><\/p>\n

https:\/\/www.englishformyjob.com\/english-hotel-visual2.html<\/a><\/p>\n

https:\/\/www.learnenglishfeelgood.com\/vocabulary\/esl-hotel-vocabulary1.html<\/a><\/p>\n

https:\/\/www.learnenglishfeelgood.com\/vocabulary\/esl-hotel-vocabulary3.html<\/a><\/p>\n

https:\/\/learnenglish.britishcouncil.org\/en\/basic-vocabulary\/hotels<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Vocabulary List Nouns Reception Front Desk Suite Pillows Covers Bedsheets Blankets Linen Night stand \/\u00a0Bedside table\/cabinet Duvet Closet\/Wardrobe Headboard Wi-fi code vending machine Mini bar A\/C *See bedroom *See kitchen and kitchen2 *See bathroom *See living room Adjectives (for the bed) Kingsize Queensize Double Bunk Single Twin (for the sheets \/ room \/ towels) Dirty … <\/p>\n

Continue reading “Hotel”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/pages\/4","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/comments?post=4"}],"version-history":[{"count":37,"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/pages\/4\/revisions"}],"predecessor-version":[{"id":2246,"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/pages\/4\/revisions\/2246"}],"wp:attachment":[{"href":"https:\/\/orochinagi.com\/english\/wp-json\/wp\/v2\/media?parent=4"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}